Question 1

Do you make everything yourself?

Accepted Answer

All handmade items — like makeup bags, scrunchies, hairbows, and keychains — are made by me, Hicee, right in my home. The skincare products I sell are locally made by trusted creators, handpicked to offer quality items I believe in.

Question 2

Where are you located?

Accepted Answer

I’m based in Ontario, Canada and locally and mainly sell at farmers markets and community events. I also take online/DM orders depending on availability.

Question 3

Do you take custom orders?

Accepted Answer

Yes! Depending on the item and the materials I have available, I can take custom requests for makeup bags, hair accessories, keychains and many more. Send me a message and I’ll let you know what’s possible.

Question 4

Do you ship?

Accepted Answer

Yes! I offer local pickup, local delivery (when available), and shipping. Shipping fee is flat rate $10 and free for purchase above $100 across Canada.

Question 5

Can I return or exchange an item?

Accepted Answer

Because everything is handmade in small batches, I don’t offer returns, but if there’s an issue with your order, message me and I’ll always do my best to make it right.

Question 6

How often do you restock?

Accepted Answer

It varies! Since I create everything between mom life and full-time work, restocks happen in small, fresh batches. I share restock updates on my social media.

Question 7

What skincare brands do you carry?

Accepted Answer

I support and carry locally made, natural, vegan skincare from creators in our community. If you want details about a specific product or ingredient list, just ask!

Question 8

How can I stay updated?

Accepted Answer

Follow me on social media for: • New product drops • Market schedules • Behind-the-scenes peeks • Real-life moments from my crafting journey

FAQ